| Communication Introduction to Communication, Writing Reports, Letters, Proposals, Reading, Listening, Public Speaking, Talks, Presentations, Meetings, Non Verbal Communication, Body Language, Transactional Analysis, Communicating for Results. Recognition of Ego States. People and Work People at Work, Basic Attributes, Motivation Theories, Motivating People at Work, Incentives and Rewards, Job Enrichment, Quality Circles, Money as a Motivator, Authority, Power and Politics, Team Development, Group Dynamics, Committees. Leadership Leadership Traits, Leadership Styles, Behavioural Leadership Theories, Contingency Leadership Theories, Situational Supervision Leadership - Contingency Approaches to Leadership, The Adaptive Leader Choosing and Developing Staff Designing Jobs, Work Study, Staff Selection and Recruitment, Interviewing, Appraisals, Couselling, Staff Development, Attitude, Skills and Career, Training Responsibilities.
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